HVAC FAQ - Aviator Heating & Cooling Common Questions

General HVAC Questions

How often should I replace my HVAC air filter?

We recommend replacing your air filter every 1-3 months, depending on usage, pets, and air quality in your home. During heavy use seasons (winter heating or summer cooling), check your filter monthly. A clean filter improves efficiency, reduces energy costs, and extends your system's lifespan.

What's the average lifespan of an HVAC system?

Most HVAC systems last 15-20 years with proper maintenance. However, the lifespan depends on the brand, how well you maintain it, and your climate. If your system is over 15 years old and having frequent repairs, replacement might be more cost-effective than ongoing repairs. We can evaluate your system and help you decide.

Do I really need annual maintenance?

Yes! Annual maintenance is crucial. A yearly tune-up catches small issues before they become expensive repairs, keeps your system running at peak efficiency (saving 10-15% on energy costs), and extends your system's life. Many warranties also require annual service to stay valid.

Why is my heating/cooling bill so high?

High bills can result from dirty filters, poor insulation, thermostat issues, or an aging system running inefficiently. We can perform an energy audit to identify the problem. Often, a maintenance tune-up or system upgrade can significantly reduce your bills and pay for itself in energy savings within a few years.

Maintenance & Service

What's included in a maintenance tune-up?

A typical tune-up includes: inspecting and cleaning components, checking refrigerant levels, testing thermostat calibration, cleaning condenser coils, checking electrical connections, and lubricating moving parts. We also identify any potential issues and provide recommendations to keep your system running smoothly.

How can I improve my system's efficiency?

Several steps can improve efficiency: replace filters regularly, seal air leaks, improve insulation, install a programmable thermostat, maintain your system with annual tune-ups, and consider upgrading to a newer, high-efficiency system. Our team can assess your home and recommend the most cost-effective improvements.

Why is my system making strange noises?

Strange noises (rattling, squealing, grinding) indicate a problem that needs attention. Common causes include loose parts, worn bearings, refrigerant issues, or ductwork problems. These issues can worsen over time, so don't delay—call us for a diagnosis. We offer same-day service to get your system back to running quietly.

What should I do if my system stops working?

First, check your thermostat settings and replace the batteries if needed. Check that your circuit breaker hasn't tripped. If those don't help, call us immediately at 503-770-4822. We offer 24/7 emergency service with no emergency fees—we treat your comfort as a priority, day or night.

Repair & Replacement

Should I repair or replace my old system?

If your system is under 10 years old with isolated issues, repair usually makes sense. For systems over 15 years old or with frequent repairs, replacement is typically more economical. We'll give you an honest assessment and help you compare repair costs versus replacement costs and energy savings.

How long does a replacement installation take?

Most HVAC replacements take 1-2 days depending on your system's complexity and ductwork. We'll provide a timeline before work begins. Our team is efficient but thorough—we test everything thoroughly to ensure your new system operates perfectly before we leave.

What warranties come with a new system?

New systems typically include manufacturer warranties on parts (5-10 years) and components (10-25 years depending on the brand). We also provide labor warranties on our installation work. Ask about extended warranty options for additional protection and peace of mind.

What's the best brand for my home?

The best brand depends on your budget, efficiency needs, and home size. We work with Lennox (premium), Goodman (budget-friendly), and other quality brands. We'll evaluate your needs and recommend options that balance performance, efficiency, and cost. Schedule a consultation to discuss which brand is right for you.

Financing & Costs

Do you offer financing options?

Yes! We offer flexible financing with 0% APR available for qualified customers on system replacements. Financing terms range from 36-84 months, and the approval process is quick. We work with multiple lenders to find options that fit your budget. Call us or visit our financing page to learn more.

How much does a repair cost?

Repair costs vary based on the issue. We charge a diagnostic fee for the inspection, which is applied toward repair costs if you proceed. Simple repairs might cost $150-400, while more complex ones could be higher. We always provide a clear estimate before starting work—no surprises.

How much does a new system cost?

System costs range from $4,000-12,000+ depending on size, brand, and efficiency rating. Budget-friendly options (Goodman) start lower, while premium systems (Lennox) cost more but save on energy. Use our instant quote tool for a ballpark estimate, or call us for a detailed quote based on your home's needs.

Are there rebates or incentives available?

Many utilities and government programs offer rebates for upgrading to high-efficiency systems. These can range from $200-2,000+ depending on your location and system type. Our team stays current on available rebates and will help you maximize savings. Ask us about rebates when you get your quote.

Still Have Questions?

Our expert team is ready to help. Contact us today for personalized answers to your HVAC questions.

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Frequently Asked Questions