Terms and Conditions

Aviator Heating & Cooling ("we," "our," or "us") operates https://www.callaviator.com. This page informs you of our policies regarding the collection, use, and disclosure of personal information.

1. Information We Collect

We may collect the following:

• Name
• Phone number
• Email address
• Service address
• Details related to your HVAC needs

We also collect non-personal data such as:

• IP address
• Browser type
• Pages visited

2. How We Use Your Information

We use your information to:

• Schedule appointments
• Provide quotes and services
• Send updates and reminders
• Improve our website and services
• Respond to inquiries

3. SMS & Communication Policy

We do NOT sell or share your phone number for marketing.

You may receive:

• Appointment reminders
• Service updates
• Follow-ups

Message Frequency:

Up to 2 messages per week

Fees:

Standard message/data rates may apply

Opt-Out:

Reply STOP anytime

Help:

Reply HELP or visit: https://www.callaviator.com/contact

4. Cookies & Tracking

We use cookies and tools (like Google Analytics) to understand how visitors use our website. This helps us improve performance and marketing.

5. Data Protection

We take reasonable measures to protect your information, but no system is 100% secure.

6. Third-Party Services

We may use third-party tools (such as Google, Meta, or CRM systems) to help operate our business. These services may process data according to their own privacy policies.

7. Your Rights

You can request to:

• Access your data
• Update your information
• Request deletion

Contact us to make a request.

8. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.